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Archives - 2004 Season - Cutting Costs For Mobile Carriers
Cutting Costs For Mobile Carriers
January 20, 2004

Topics:
  • MDI Defines "Smartphone" and the Impact on the Market
  • Customer Care and teh Reduction of the Average Handling Time
  • Explanation of MDI Products and How They Help a CSR
Guests:
  • Paul Adams, Chief Operating Officer of Genesi USA

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